Intel confirmed that there is no way to restore the 13th and 14th generation Core chip models that were damaged due to an elevated operating voltage error.
There is no way to restore the 13th and 14th generation Core chip models that have a power outage error. Photo: The Verge.
According to The Verge, Intel’s microcode patch scheduled to be released in mid-August will not be able to restore the damage to the 13th and 14th generation Core chip models that were damaged due to an elevated operating voltage failure.
Earlier, Tom’s Hardware quoted an unnamed source as saying the bug caused an irreversible degradation of the affected processors.
When asked by a reporter from The Verge, Intel did not deny this. If a Core chip is unfortunately damaged due to a problem, users should replace it instead of adjusting the BIOS settings to try to fix the problem.
In addition, Intel also said that it will not stop selling or recall any inventory. The chip company also advises all customers who have problems to seek help from customer support.
The first reports of power outages on Intel CPUs appeared in December 2022 and peaked at the end of 2023.
Intel’s advisor said a faulty CPU microcode is responsible for the ongoing instability issue.
This microcode causes the CPU to require higher voltage levels, resulting in the processor operating outside safe boundaries and affecting an unknown number of its 13th and 14th generation CPUs.